Help and User Accounts FAQ

Do I have to create an Account on FeedSweep?

At present, you do not have to create an account to create or use a FeedSweep widget. However, our tracking system will require this in the very near future, so it makes sense for you to create an account now. If you have concerns about doing so, please read our Privacy Policy.

When you install your Widget code on your web or blog page, it is NOT necessary to use your account credentials for the FeedSweep widget requests to our servers.

How can I retrieve my forgotten password?

To have your password sent to you via our automated system, please click here or Lost Password on the left. If you have requested your password via the automated system and you still have not received your password after 24 hours, please use the contact us and request your password.

Are User Accounts and passwords case-sensitive?

User Account names are not case-sensitive, but passwords are case-sensitive.

Can I sign-in with my email address?

No.

I'm a new member. How do I create a FeedSweep widget?

Click on the Create menu tab and start working with either the Basic or Advanced editor.

Can I set up two or more User Accounts under the same email address?

No. Our system requires each user to have a unique email address and password in order to search our database for individually tailored information. For this reason, you may not register more than one FeedSweep account under the same email address.

I see the error message, "Your address has already been taken", but this is my email address. Why is this happening?

You may have started a FeedSweep account on a previous visit, which means your email address and password are already on file. To retrieve your password, click here or Lost Password on the left. You should be able to sign in with these credentials.